Responsibility for Repairs Codes

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The town utility department shall be responsible for all water meter repairs. Such repairs will include repair of the chuck on the customer's side of the meter and will also include all washers or seats unless the meter has been tampered with by the customer. See section 21-5. for charges related to repair of water meters if same have been altered or tampered with by the customer. The town is responsible for all repairs to the actual wastewater main and/or water main itself regardless of where it is located and for all repairs to all laterals up to the property line and/or easement boundary; however, the customers are responsible for all repairs laterals on their own property or remainder of property beyond the easement boundary. Customers are responsible for presenting proof to the town that repairs are necessary with the areas assumed as the responsibility of the town. Any repair and/or new construction to be accomplished on the customer's property or on town-owned property, rights-of-way, easements, etc., must be permitted by the town building department.

(Ord. No. O-06-02, § 1, 3-11-02)

(a)   All premises using the town's water supply must be equipped with an adequate water meter. All water meters shall be read by an employee of the town on a monthly basis. The customer shall be responsible to pay for all water consumption as indicated by his meter. Should a customer believe a leak in the system has resulted in an unfair charge, the customer may contact the town and request an informal hearing, in accordance with section 21-39, of this chapter.

(b)   It shall be unlawful for any person not authorized by the town to tamper with, alter, or damage any meter or curb stop. Should the town discover that a meter or curb stop has been tampered with, damaged or altered in any manner whatsoever due to any cause whatsoever other than ordinary wear and tear, the town will repair the meter or curb stop at the expense of the customer, who shall be deemed responsible for the costs of all labor and materials necessary to repair the damage. Such costs shall be added to the customer's regular utility bill. Should the customer believe the repair has resulted in an unfair charge, the customer may contact the town and request an informal hearing, in accordance with section 21-39. of this chapter.

(Ord. No. O-06-02, § 1, 3-11-02)

No person shall maliciously, willfully, or negligently break, damage, destroy, uncover, deface, or tamper with any structure, appurtenance or equipment which is a part of the wastewater facilities. Any person violating this provision shall be subject to immediate arrest under charge of disorderly conduct and shall be responsible for any loss of revenue or monetary expenditures needed for repairs brought about by their actions.

(Ord. No. O-06-02, § 4, 3-11-02)

(a)   Duly authorized employees of the town bearing proper credentials and identification shall be admitted with permission from proper authorities to all properties for the purposes of inspection, observation, measurement, sampling and testing pertinent to discharge to the sewer system in accordance with the provisions of this article.

(b)   While performing the necessary work on private properties referred to herein, the authorized employees of the town shall observe all safety rules applicable to the premises established by the company, and the company shall be held harmless for injury or death to the employees, and the town shall indemnify the company against loss or damage to its property by town employees and against liability claims and demands for personal injury or property damage asserted against the company, except as such may be caused by negligence or failure of the company to maintain safe conditions as required by this article.

(c)   Duly authorized employees of the town bearing proper credentials and identification shall be permitted to enter all private properties through which the town holds an easement for the purposes of, but not limited to, inspection, observation, measurement, sampling, repair, and maintenance of any portion of the wastewater facilities lying within said easement. All entry and subsequent work, if any, on said easement, shall be done in full accordance with the terms of the duly negotiated easement pertaining to the private property involved.

(Ord. No. O-06-02, § 4, 3-11-02)